Andy Booysen ***1

Mweb, very bad customer service line. When you call their *** number, they never answer their phones. I've been on call for 30 minutes being call number 1 but no one answers the phone. I've spent more than R100 airtime waiting for a consultant to pick up the call, but nothing happens. My query was on my account. I pay cash directly into their account and email proof of payment but they debit my account and charge me R50 for a bounced debit order. This seems to be ongoing despite the fact that I instructed them not to debit my account because I pay cash. This is so annoying. I can never get hold of them even though I've been with them for over 2 years now. TERRIBLE CUSTOMER SUPPORT LINE *** EVEN THEIR EMAIL SYSTEM IS VERY BAD.