1 reviews | Active since Nov 2016
Amazing customer service
<p>Have been struggling with Telkom for over 4 months to stop billing me for my ADSL line. Spoke to Noyiso at MWeb Sales last week Thursday who completely understood my frustration and suggested I call her back on Monday as MWeb are trying to resolve this with Telkom. </p> <p>Called her today to giver her an update, she was busy on a call but returned my call within 15 minutes and remembered who I was and our conversation from last week and had my account details at hand.</p> <p>Amazing service Noyiso - thank you!!!!</p> <p> </p>
Hi LizCasey
Thank you for taking time to send us your positive feedback which we really appreciate.
We are delighted that your service experience with MWEB was positive as we continually strive to improve our levels of service and support to our customers.
We will certainly pass your compliment on to Noyise and the respective line managers, and do all we can to continue to live up to the standards that you have come to expect from us.
Wishing you many more happy customer experiences with us!
Kind regards
MWEB Client Services
Hi LizCasey
Thank you for taking time to send us your positive feedback which we really appreciate.
We are delighted that your service experience with MWEB was positive as we continually strive to improve our levels of service and support to our customers.
We will certainly pass your compliment on to Noyise and the respective line managers, and do all we can to continue to live up to the standards that you have come to expect from us.
Wishing you many more happy customer experiences with us!
Kind regards
MWEB Client Services
