PT
Pierre T

1 reviews | Active since Mar 2024

14 Oct 2024, 09:27

Amahle at call centre. Brilliant service

We are from Rustenburg. Wro our problem with our router spinning 80% of the time! We exhausted all our problem even with our bad service review on hello peter, and emails to mweb and evotel. I was on my way to my bank to dispute and cancel my debit order to mweb. Signal strength is supposed to be 150 up and 150 down, but most times it is 50 or less in and the same up!! I was steaming and very rude with Amahle at call centre, and apologise to her, yet she remained very patient and understanding, she blew me out of the water. With her calmness and proffessional approach. She is a very goid example of how to assist clients, and was honest . I studied call centre after becoming blind, 10 yrs ago, and I am aware that a call centre is any companys first contact, and should be good. I hope the supervisor of Amahle, go up to her and congratulate her with her excellent service. P du Toit CEO BLIND CANE MOVEMENT

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