TM
Trevor M
1 reviews | Active since May 2022
22 May 2026, 07:43
Although I was not looking for fibre I received a call from Mweb informing me about the product
Although I was not looking for fibre I received a call from Mweb informing me about the product. The advisor was not pushy as per other call centres and on declining the offer of fibre the call was politely ended
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Replies (1)
Mweb's replyOfficial
22 May 2026, 08:52Hi Trevor,
Thank you for sharing your experience with us.
We’re pleased to hear that the interaction felt respectful and professional, and that the advisor provided information about the fibre offering without being pushy or pressuring you into a decision.
Creating a comfortable and courteous customer experience, even when a customer chooses not to proceed, is something we value greatly. We appreciate you taking the time to leave your feedback.
Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply22 May 2026, 08:52
Official
Hi Trevor,
Thank you for sharing your experience with us.
We’re pleased to hear that the interaction felt respectful and professional, and that the advisor provided information about the fibre offering without being pushy or pressuring you into a decision.
Creating a comfortable and courteous customer experience, even when a customer chooses not to proceed, is something we value greatly. We appreciate you taking the time to leave your feedback.
Kind regards,
The Mweb Team
The Mweb Team