All went well

Hi Christina, thank you for sharing your experience. It’s good to hear your issue was eventually resolved and that the support you received was effective. We also take note of your feedback around the waiting time between agents and response delays, that gap in turnaround is clearly impacting the overall experience, even when the final outcome is positive. We’re continuously working on improving response times so that assistance feels more seamless from start to finish, not just in resolution quality. If there’s anything you need going forward, we’re here to help. Kind regards,
The Mweb Team