JN
Johan N
1 reviews | Active since Feb 2014
09 Apr 2026, 10:26
Agent that helped me...
Agent that helped me was great but mweb needs to work on their customer service, its disgusting to say the very least
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Replies (1)
Mweb's replyOfficial
09 Apr 2026, 10:32Good day, Johan,
Thank you for taking the time to share your feedback. We’re glad to hear that the agent who assisted you provided great support. At the same time, we completely understand your frustration with the overall customer service experience, and we appreciate you bringing this to our attention.
Your feedback has been shared with our Service Quality Team to help review and improve how we handle customer interactions.
If you need any further assistance, please send us a direct message on Hello Peter. Our team will be happy to help.
Kind regards,
Mweb Team
Thank you for taking the time to share your feedback. We’re glad to hear that the agent who assisted you provided great support. At the same time, we completely understand your frustration with the overall customer service experience, and we appreciate you bringing this to our attention.
Your feedback has been shared with our Service Quality Team to help review and improve how we handle customer interactions.
If you need any further assistance, please send us a direct message on Hello Peter. Our team will be happy to help.
Kind regards,
Mweb Team
Mweb's reply09 Apr 2026, 10:32
Official
Good day, Johan,
Thank you for taking the time to share your feedback. We’re glad to hear that the agent who assisted you provided great support. At the same time, we completely understand your frustration with the overall customer service experience, and we appreciate you bringing this to our attention.
Your feedback has been shared with our Service Quality Team to help review and improve how we handle customer interactions.
If you need any further assistance, please send us a direct message on Hello Peter. Our team will be happy to help.
Kind regards,
Mweb Team
Thank you for taking the time to share your feedback. We’re glad to hear that the agent who assisted you provided great support. At the same time, we completely understand your frustration with the overall customer service experience, and we appreciate you bringing this to our attention.
Your feedback has been shared with our Service Quality Team to help review and improve how we handle customer interactions.
If you need any further assistance, please send us a direct message on Hello Peter. Our team will be happy to help.
Kind regards,
Mweb Team