*********** Agent Sandisiwe Galada that report Darren Kay

Highly upset by the incompetence of Web system and agents ,they disconnected the line without my consent my account is up to date but line is disconnected. The systems don't speak to each other and agents are confused themselves. It's like chasing a dog tail because non of them want to take accountability's team leaders are scared to deal with queries Darren Kay is the Team team leader Sandisiwe Galada.