CS
Cynthia S
1 reviews | Active since Jul 2019
24 Aug 2026, 17:04
Agent Lisa was very helpful
Agent Lisa was very helpful. However I do think that Mweb should review the cost of their packages and make it more affordable for potential and current clients especially when you have more than 1 contract with MWeb.
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Mweb's replyOfficial
25 Aug 2026, 08:29Hi Cynthia,
It’s great to hear that Lisa was helpful and provided you with a positive experience. We also appreciate you sharing your thoughts on our package pricing, particularly for customers who have more than one service with Mweb.We value your perspective and understand the importance of competitive pricing and flexibility for customers managing multiple services.Thank you for choosing Mweb and for taking the time to share your experience.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
It’s great to hear that Lisa was helpful and provided you with a positive experience. We also appreciate you sharing your thoughts on our package pricing, particularly for customers who have more than one service with Mweb.We value your perspective and understand the importance of competitive pricing and flexibility for customers managing multiple services.Thank you for choosing Mweb and for taking the time to share your experience.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
Best regards,
Mweb's reply25 Aug 2026, 08:29
Official
Hi Cynthia,
It’s great to hear that Lisa was helpful and provided you with a positive experience. We also appreciate you sharing your thoughts on our package pricing, particularly for customers who have more than one service with Mweb.We value your perspective and understand the importance of competitive pricing and flexibility for customers managing multiple services.Thank you for choosing Mweb and for taking the time to share your experience.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
It’s great to hear that Lisa was helpful and provided you with a positive experience. We also appreciate you sharing your thoughts on our package pricing, particularly for customers who have more than one service with Mweb.We value your perspective and understand the importance of competitive pricing and flexibility for customers managing multiple services.Thank you for choosing Mweb and for taking the time to share your experience.Take full control of your fibre experience anytime with the Mweb app Getting Started with the Mweb App (Latest App version: 2.1.14).Kind regards,
The Mweb Team
Best regards,