NR
Natasha R
1 reviews | Active since Oct 2012
05 Mar 2015, 12:29
after 5weeks of no internet
Really fed up with the internet connection this slow, and this after 5 weeks with no internet at all. Why am I still paying!!! almost 2 months with no internet or very very very bad internet connection so bad my Samsung s4 can't connect!!!!!! I am done after my 6 month contract!
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Replies (1)
Mweb's replyOfficial
05 Mar 2015, 15:58Hello Natasha Le Roux ,
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, however we have escalated your query to the relevant department to further investigate. There has been usage on your account in January, February and March.
We will remain in contact with you until the matter is closed.
Kind regards
MWEB Client Services
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, however we have escalated your query to the relevant department to further investigate. There has been usage on your account in January, February and March.
We will remain in contact with you until the matter is closed.
Kind regards
MWEB Client Services
Mweb's reply05 Mar 2015, 15:58
Official
Hello Natasha Le Roux ,
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, however we have escalated your query to the relevant department to further investigate. There has been usage on your account in January, February and March.
We will remain in contact with you until the matter is closed.
Kind regards
MWEB Client Services
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, however we have escalated your query to the relevant department to further investigate. There has been usage on your account in January, February and March.
We will remain in contact with you until the matter is closed.
Kind regards
MWEB Client Services