IQ
Irene Q
1 reviews | Active since Oct 2016
23 Mar 2015, 17:23
ADSL ROUTER AGAIN@@
My router seems to be out of order, talked to them on Sunday a week ago. They said they will send me new one BUT AGAIN ARE SHORT OF ROUTERS.... since it is still under guarantee.<br> I tried to call again last Thursday, Friday and today but you hold <br> on for ever, no one answers.<br> Another week of my work time wasted...and still NO router.<br> This is starting to get REALLY annoying.<br>
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Replies (1)
Mweb's replyOfficial
24 Mar 2015, 11:11Hello irene@s,
Thank you for taking the time to raise your concerns.
Our customer care representative has been in contact with you.
The router will be dispatched from head office today.
We will continue to follow up until the router has been successfully delivered.
Please bear with us during this time.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has been in contact with you.
The router will be dispatched from head office today.
We will continue to follow up until the router has been successfully delivered.
Please bear with us during this time.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply24 Mar 2015, 11:11
Official
Hello irene@s,
Thank you for taking the time to raise your concerns.
Our customer care representative has been in contact with you.
The router will be dispatched from head office today.
We will continue to follow up until the router has been successfully delivered.
Please bear with us during this time.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has been in contact with you.
The router will be dispatched from head office today.
We will continue to follow up until the router has been successfully delivered.
Please bear with us during this time.
Kind regards
MWEB Client Services
Best regards,