SN
SONJA N
1 reviews | Active since Mar 2011
26 Mar 2015, 13:49
ADSL... NO ROUTER.... BAD SERVICE
I have been waiting a MONTH to have my faulty router replaced. Everyday I am told that I will get the router in the week and someone will call me. Not only do I not have my router , but no one bothers to call you back.<br> I have to call every single day, and get the same excuse ! I am now a month without a router, and today I have just been told, I should have it \sometime"next week "
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
26 Mar 2015, 16:22Hello Jnb chick,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply26 Mar 2015, 16:22
Official
Hello Jnb chick,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services