WL
Wiehan L
1 reviews | Active since Jul 2014
11 Feb 2016, 07:43
Adsl line fault
I have a adsl line fault reported last year the fault firstly still hasn't been resolved, I received a message saying the fault was resolved but now I have no internet ? How is fixing a slow connection speed with no connection called resolving a problem... Mweb technical support says its telkom 7 telkom technicians say it's my ISP... Who is going to be blamed next the Easter bunny or the tooth fairy?
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Mweb's replyOfficial
11 Feb 2016, 12:59Hello Supersnail,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are liaising with Telkom regarding your fault and will continue to make contact with you.
Please bear with us, while we do our utmost to ensure you receive the assistance you require.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are liaising with Telkom regarding your fault and will continue to make contact with you.
Please bear with us, while we do our utmost to ensure you receive the assistance you require.
Kind regards
MWEB Client Services
Mweb's reply11 Feb 2016, 12:59
Official
Hello Supersnail,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are liaising with Telkom regarding your fault and will continue to make contact with you.
Please bear with us, while we do our utmost to ensure you receive the assistance you require.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are liaising with Telkom regarding your fault and will continue to make contact with you.
Please bear with us, while we do our utmost to ensure you receive the assistance you require.
Kind regards
MWEB Client Services