AL
Andre L
1 reviews | Active since Oct 2012
26 Jun 2015, 09:57
ADSL line being throttled
I complained about my ADSL line being very slow to MWEB and was told that it is being \throttled"because I use too much data. I am supposed to have an uncapped package"
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Mweb's replyOfficial
26 Jun 2015, 12:49Hello Badger23,
Thank you taking the time to bring this matter to our attention.
As per your discussion with our customer service consultant, this matter has now been addressed.
Our abuse team will be in touch with you once they have concluded their investigation.
Kind regards
MWEB Client Services
Thank you taking the time to bring this matter to our attention.
As per your discussion with our customer service consultant, this matter has now been addressed.
Our abuse team will be in touch with you once they have concluded their investigation.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply26 Jun 2015, 12:49
Official
Hello Badger23,
Thank you taking the time to bring this matter to our attention.
As per your discussion with our customer service consultant, this matter has now been addressed.
Our abuse team will be in touch with you once they have concluded their investigation.
Kind regards
MWEB Client Services
Thank you taking the time to bring this matter to our attention.
As per your discussion with our customer service consultant, this matter has now been addressed.
Our abuse team will be in touch with you once they have concluded their investigation.
Kind regards
MWEB Client Services
Best regards,