ADSL in active

Ont 18th June we subscribed to MWEB and a week later received the router. We took the option of them handling the Telkom line part as well. Today, 19 th July we still have no internet. We have spend almost every day calling them, just to hear it is a Telkom issue. Telkom says it is Mweb issue. The promisses of calling us back, never happened. Every time we call, we have to explain the issue again. Then the techincal department says wehave to call the sales department, sales says we just have to wait. A month later and still no internet. If I read the other reports here, I am not sure I want to do business with them anymore.