1 reviews | Active since Aug 2016
<p>So Mweb contacted me after I posted my query on hellopeter. I must say they arranged Telkom very quickly to come out and check if there is a telephone line issue and apparently that was the case. My Internet seemed fine a couple days ago, although still not 100 but better than what it was. Now sadly it seems I am back at square one. Constant buffering of streaming videos and speed test shows I am runnnig less than half the speed I should be. Need I say this should be a 20mb line and i cant even watch a video at 480p quality. </p> <p>I am making my move tomorrow and refuse to pay a 30day cancellation fee. </p>
Good Day WinTip002
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are arranging a Technical Specialist call, in order for us to try and identify the route cause of the issue.
Please bear with us during this time.
Kind regards
MWEB Client Services
Best regards,
Good Day WinTip002
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are arranging a Technical Specialist call, in order for us to try and identify the route cause of the issue.
Please bear with us during this time.
Kind regards
MWEB Client Services
Best regards,
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