V
Vincent
1 reviews | Active since Sept 2026
08 Sept 2026, 09:41
Actually, yesterday ...
Actually, yesterday was very bad, but today was different; I was helped by Vakra, the billing lady, and Zikho, the agent, whose skills are exceptional.
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Mweb's replyOfficial
08 Sept 2026, 09:52Hi Vincent,
We’re delighted to hear that, despite yesterday being a difficult experience, today brought a much better outcome. It’s wonderful to know that Vakra from our Billing Team and Zikho were able to turn things around and provide the exceptional support you needed. Their knowledge, professionalism and willingness to assist clearly made a difference, and we appreciate you taking the time to recognise their efforts.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
We’re delighted to hear that, despite yesterday being a difficult experience, today brought a much better outcome. It’s wonderful to know that Vakra from our Billing Team and Zikho were able to turn things around and provide the exceptional support you needed. Their knowledge, professionalism and willingness to assist clearly made a difference, and we appreciate you taking the time to recognise their efforts.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Best regards,
Mweb's reply08 Sept 2026, 09:52
Official
Hi Vincent,
We’re delighted to hear that, despite yesterday being a difficult experience, today brought a much better outcome. It’s wonderful to know that Vakra from our Billing Team and Zikho were able to turn things around and provide the exceptional support you needed. Their knowledge, professionalism and willingness to assist clearly made a difference, and we appreciate you taking the time to recognise their efforts.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
We’re delighted to hear that, despite yesterday being a difficult experience, today brought a much better outcome. It’s wonderful to know that Vakra from our Billing Team and Zikho were able to turn things around and provide the exceptional support you needed. Their knowledge, professionalism and willingness to assist clearly made a difference, and we appreciate you taking the time to recognise their efforts.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Best regards,