WH
Werner H

1 reviews | Active since Apr 2014

27 Mar 2016, 12:44

Activation of Service

I phoned the call center and reactivated a service which i had cancle. I was told that my service would be reactivated within 48 hours and its more than a week later and still nothing! I have used mweb products a very long time and this is utterly ridiculous and this will be the cause of me canceling all of my other services!<br> <br> Really Bad service

0
Replies (1)
Mweb
Mweb's reply29 Mar 2016, 10:05
Official
Hello Wernerhak,

Thank you for taking the time to raise your concerns.

Our customer care representative has since been in contact with you.

We are investigating your query and will provide you further feedback upon the conclusion of our investigation.

Please bear with us during this time.

Kind regards
MWEB Client Services