DJ
Danie J

1 reviews | Active since Jul 2011

02 Apr 2015, 08:46

ACCOUNT CANCELLED - STILL TAKING MONEY ???

I have cancelled account *** and received a letter from you stating that it was cancelled and the last debit order will run on 27 FEB 2015. <br> <br> After that you have deducted a debit order in March and now again in April<br> <br> Your adverts are true to Mweb's nature. Snap your fingers and they have you as client but to cancel a service is nearly impossible !!!<br> <br> Pay back my 2 months debit orders that you wrongfully deducted as well as an additional R16 per transaction for my bank fees<br> <br> I have had it with bad service<br> <br>

0
Replies (1)
Mweb
Mweb's reply02 Apr 2015, 12:38
Official
Hello DanieJ,

We have tried unsuccessfully to contact you since this complaint was posted.

Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.

Kind regards
MWEB Client Services