1 reviews | Active since Dec 2017
Acc nr ***8 Ref: 60BNKZ21217 - Complaint to MWeb
I have since Friday 1/12/2017 trying to resolve my adsl with no joy. I am being sent from pillar to post ( Telkom ) .Mweb agents dont want to assist yet our bill is paid. This company signs u up but no after service. I have no option to go to ICASA or their body to claim my refund for the bad service. All other clients beware of this company.
Good Day Pregalathan,
Thank you for taking the time to make to raise your concerns.
We have been assisting you via our complaints mail platform, our manager has also been liaising with you via email and telephone.
The connection is back up today and our manager will respond to the last email you've sent through the course of the day.
Please do let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Good Day Pregalathan,
Thank you for taking the time to make to raise your concerns.
We have been assisting you via our complaints mail platform, our manager has also been liaising with you via email and telephone.
The connection is back up today and our manager will respond to the last email you've sent through the course of the day.
Please do let us know should you require any further feedback or assistance.
Kind regards
MWEB Client Services