Absolutely shocking service

<p>We just signed onto mweb fibre...</p> <p> </p> <p>Firstly they just send you a router via courier and you have to call into set it up yourself, secondly I have had problems and called in about 6 times in the last few weeks...</p> <p> </p> <p>They have informed me that no matter what they do it send out technicians and my business runs on thier fibre, I have lost so much productivity and now I have been advised I have a faulty router. You might expect next day delivery or installation, however they informed me they do not do this and I will only get another router when the courier delivers it...</p> <p> </p> <p>Seems to me that MWEB want customers to pay for a service with zero support and for no service, all about collecting money and cutting costs?? Seems so...</p> <p> </p> <p>Never use MWEB</p>