Absolutely Poor and Disappointing Mweb Service

I had coverage for 6 months; no hassle and no problems. On Thursday my wifi was excellent and on Friday morning my router was red. I phone in and they said that their system was updated and I just fall out of the line for coverage. I didn't leave it there and phone in to speak to one of the Mweb Techical Specialist who helped me on Friday to change a few settings to no avail, but he confirmed that I do have coverage and that this is not the issue. He left me with his email address and said that maybe the signal is just jammed and that if it does not come on by Sunday, I must send him an email. Today I tried everything from scratch, even resetting my router to factory default, but still no connectivity. I then decided to phone in again to speak to the technical department and they lady I spoke to actually gave me proper feedback and confirmed that they used to have an agreement with MTN to use their towers to port their LTE with, but MTN withdrew their towers and due to this the coverage dropped; meaning a lot of their customers lost LTE coverage and their connections, and in the process a lot of customer cancelled their services with Mweb. The issue is that I, as a customer, was never informed of this and due to a lack of caring and absolutely no customer service, I have to make another plan as I work from home. Also, the lady I spoke to said that the new coverage map is not updated on the Mweb website and app and therefore anyone can still see false coverage information and this results as false advertising on Facebook and their website.

I am completely outraged and agitated, to say the least.