Absolutely Pathetic

I have been trying to call MWEB 14 times in the past 2 weeks (holding on for more than an hour after reaching nr 1 in line). The "live chat online" is also non operational my chat is still open and unanswered since yesterday at 9:10am. My conclusion, after being an original Yebo customer in 1998, is that after 28 years, to find a new ISP.