ABSOLUTELY DISGUSTING SERVICE :(

I wish I could give them 0 stars!!!! Since the 30th October I tried to get Mweb to move my internet to a new property. They moved me from 1 ISP to another but from day 1 they did nothing!!! I am the one calling between them and the ISP and eventually after 5 long days I managed to get connected no thanks to them!! Low and behold, MWEB did not log a call for the hardware of the new ISP to be transferred to my name and a week later the ISP suspended my lines in order for MWEB to reactivate my service in my name!! When I called this morning, MWEB has now only logged the ticket to get the line activated. I cannot have my internet off as I work from home and because I am not working, I don't get paid. I have asked to speak to a Manager but since 3 weeks ago, not one call back ever from MWEB!! And every consultant's script.... "We are sorry for the inconvenience!!!". This is absurd really.