1 reviews | Active since Mar 2018
Absolutely bad customer service
Mweb has done it again 😡😡from the order that took forever to get delivered to the sales Consultant who captured incorrect debit dates now to not having connection. Called the first time to be told I'll be back online the following day which wasn't the case called again yesterday to be told that my services will be restored in 30 Minutes to an hour till this day. bearing in mind u have to hold the line for an hour to speak to someone who might be transferring you to a different department, annoyed and angry is an understatement I tell you. Mind you the next debit date is on the 1st which I never agreed to cause I get paid on the 25th which would make sense for all debits to go off on that day but not at Mweb, they select a date THEY want. Trust me now I understand the theory of paying more for quality. So to those who are thinking of changing to them just keep that in mind. All I want now is my services to be cancelled please.
