Absolute worst experience ever!
<p>I app**** for meeb fibre on 9/01/2017 and was assured that My fibre will be installed within 48 days. It has now been 68 days and the feedback, customer service is non existent! Excuses after excuses.. I have never in my life experienced such bad service! You can't contact anyone, no one comes back to you and they do not want to share any information. You are treated as if you are an idiot! I would NOT recommend the service to anyone! To date I recieved 2x invoices already for service I do not even have yet! Its a joke! </p>
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Mweb's replyOfficial
20 Mar 2017, 12:04Good day Herman.
Thank you for taking the time to bring this matter to our attention.
As discussed with the client service representative, this matter has since been resolved. The technicians installed the line on the 19th and you are now able to make a connection.
Please do not hesitate to contact us should you have any further queries.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply20 Mar 2017, 12:04
Official
Good day Herman.
Thank you for taking the time to bring this matter to our attention.
As discussed with the client service representative, this matter has since been resolved. The technicians installed the line on the 19th and you are now able to make a connection.
Please do not hesitate to contact us should you have any further queries.
Kind regards
MWEB Client Services
Best regards,