A Plea to MWeb

I assume you are aware of the countless complaints about your service level. Why are you still advertising and taking orders and then not keeping to your contractual obligations, especially on your R399 promotion? You are implementing debit orders for service you have not provided - why? This is surely ******* but your customers do not want to go to court - they just want what they were promised! This is not the MWeb we are used to. Customers are complaining bitterly on Hellopeter but you are ignoring them - why? Please respond, not to me, but to your customers. Implement an email adress that they can contact you - your phone answering service is a disgrace. I look forward to hearing positive news from your customers within a few days Regards Morris McClurg