8 months with a fault and still not repaired

i upgraded my account from a 4meg uncapped unshapped account to a 20meg VDSL account (R2800+- a month), since i upgraded 8 months ago i have not had one single day of a full working internet connect, my internet continously drops, i cant do any online gaming, downloading only happens after 12pm at night, it takes a up to a minute to do a google search, i can not even do my cellphone app updates. after continous phone calls and promises from their side that someone will call me back it does not happen. i have never in my life recieved such poor service. after speaking to every manager possibly and having them all promise me they will personally see to my matter being resolved i am still left with a non working internet with mweb blaming telkom every time (telkom have been out to my place 4 times in last 2 motnhs alone) i recieve emails and smses saying that my account will be suspended if i do not make a payment, but why pay for a non working service, especially at that price per month!!!<br> <br> mweb get your **** together, get staff that actually know what is going on and FIX MY PROBLEM!!!!!!