*****

I requested cancellation of my subscription on 31 March 2023 providing 30 days' notice. Their lines were not operation and kept stating "due to unforeseen circumstances we cannot attend to your call". Conveniently, there are no email address on their website. I then submitted my cancellation request at 17:09 via their Facebook page and followed up with a telephone call to their call centre on Monday (21 minutes on hold)! Wayne asked me to send proof to *** that I attempted to cancel. Today, Nawaal Collins sent me an email stating that they will only cancel on 31 May in accordance to their cancellation period. I tried to contact them again telephonically again and..."due to unforeseen circumstances your call cannot be answered"... Obviously mweb employs people who cannot do research, or has not paid there telephone accounts or perhaps mweb is just ******* and willing to commit ***** and squeeze an extra month's subscription out of loyal subscribers who never defaulted. NEVER USE THESE *****S. I have handed the matter to the National Consumer Council