AN
Anton N
1 reviews | Active since Mar 2016
14 Mar 2016, 10:54
7 DAYS WITHOUT EMAILS
Since Monday 7th March pm, zero receipt of emails. Reported / logged to Mweb tech dept via email 9th March, have emailed/ / logged total of 4 to date (now 14th March) WITHOUT any contact / response/ resolution.<br> Additionally, 3G connection drops 6-7 times a day, hugely frustration and unproductive.
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Mweb's replyOfficial
14 Mar 2016, 16:30Hello AntonNel321,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are looking into your mail issue and will provide you further feedback once its resolved.
A technical Specialist call back has been logged to address the Vodacom 3G issue.
Please bear with us during this time.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are looking into your mail issue and will provide you further feedback once its resolved.
A technical Specialist call back has been logged to address the Vodacom 3G issue.
Please bear with us during this time.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply14 Mar 2016, 16:30
Official
Hello AntonNel321,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are looking into your mail issue and will provide you further feedback once its resolved.
A technical Specialist call back has been logged to address the Vodacom 3G issue.
Please bear with us during this time.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are looking into your mail issue and will provide you further feedback once its resolved.
A technical Specialist call back has been logged to address the Vodacom 3G issue.
Please bear with us during this time.
Kind regards
MWEB Client Services
Best regards,