7-10 days delivery

Cannot believe you will only send out a router once fibre is activated and that it takes 7-10 working days. This is totally unacceptable for most companies but definitely for a company such as yours. I thought the most difficult part was actually getting the fibre installed but no, its MWEB who have archaic rules. It would appear most companies send out a router when you sign up for fibre so that everything can be switched on when installation occurs, but not MWEB. I want my router and I am not prepared to wait till next year which no doubt will happen as you will blame delays on the courier and the holidays in December. Don’t make me sorry I signed up with you before the service even starts