50 up 50 down….yeah right

Seeing as you blocked me on twitter….mature I must say. Please advise why my 50MBPS line has an upload speed of 4MBPS…. Thank goodness I’m paying for a service you aren’t providing and I’ve received no communication about it. I would also love to know how shutting me up on your twitter works, are you afraid that people will actually see how bad your service is?