5 weeks - still not connected!

After being promised a set-up of 7-10 working days, we signed up for a home ADSL package. The telkom line was ADSL ready so we supposedly only needed to set-up the modem and we would be connected.<br> <br> After 5 weeks and 6 long phone calls with customer care, we are still not connected. Each customer consultant gives a different excuse but there is never any proper feedback or progress report on what is being done to get us connected. We have paid for a month's connectivity but have not received a second of connectivity.<br> <br> Mweb is very happy to promise you the world, take your money but sit back and do nothing to actually deliver the service you are paying for. We are at this stage outraged and in disbelief that a \professional"service provider can deliver such terrible service.<br> <br> """