DM
David M
1 reviews | Active since Apr 2015
29 Apr 2015, 11:12
4meg line speed? More like 1 meg line speed!
This is ridiculous!, Paying for a faster line but having speeds equivalent to that of a 1Meg line, This is *****ing in my opinion. If a customer has paid for a 4 meg line they should be getting transfer speeds of atleast 2.00Mbps Not 0.96Mbps!, Web pages are taking forever to load!, Spoken to tech support and nothing is ever done about it!, Sick and tired of this BS, Its been weeks!!. If you cant offer the line speed DON'T ADVERTISE IT!
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
29 Apr 2015, 15:41Hello DrMiller,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant the email has been responded to, we will remain your point of contact until the speed query has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant the email has been responded to, we will remain your point of contact until the speed query has been resolved.
Kind regards
MWEB Client Services
Mweb's reply29 Apr 2015, 15:41
Official
Hello DrMiller,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant the email has been responded to, we will remain your point of contact until the speed query has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant the email has been responded to, we will remain your point of contact until the speed query has been resolved.
Kind regards
MWEB Client Services