LA
Lorne A

1 reviews | Active since May 2012

19 Oct 2015, 14:39

4mbps to 4mbps Premium

In October I moved from the \normal"uncapped 4mbps line to the premium uncapped service so as to increase the threshold on gigs used. The intention of doing this was for the three week holiday period. At the end of the holidays"

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Replies (1)
Mweb
Mweb's reply19 Oct 2015, 15:52
Official
Hello lrandersen,

Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.

As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,