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Romaine romainelewis.
1 reviews | Active since Jun 2026
05 Jun 2026, 14:39
⭐⭐⭐⭐ (4/5) Giving a 4-star rating because whenever we call, we usually have to wait on hold for more than an hour
⭐⭐⭐⭐ (4/5) Giving a 4-star rating because whenever we call, we usually have to wait on hold for more than an hour. The same applies to the live chat and WhatsApp support. However, once we do get through to an agent, they are helpful and generally resolve the issue at hand efficiently
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Mweb's replyOfficial
05 Jun 2026, 14:41Hello Romaine
Thank you for the thoughtful feedback and for the 4-star rating. We truly value it. We understand that the time spent waiting to get through can impact your overall experience, and this is something we are continuously working to improve.
Thank you for the thoughtful feedback and for the 4-star rating. We truly value it. We understand that the time spent waiting to get through can impact your overall experience, and this is something we are continuously working to improve.
It is great to hear that once connected, our team can assist effectively and resolve your queries. Providing efficient, knowledgeable support remains a key focus for us.
We appreciate your continued support and will keep working to make every part of your experience as seamless as possible.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Mweb's reply05 Jun 2026, 14:41
Official
Hello Romaine
Thank you for the thoughtful feedback and for the 4-star rating. We truly value it. We understand that the time spent waiting to get through can impact your overall experience, and this is something we are continuously working to improve.
Thank you for the thoughtful feedback and for the 4-star rating. We truly value it. We understand that the time spent waiting to get through can impact your overall experience, and this is something we are continuously working to improve.
It is great to hear that once connected, our team can assist effectively and resolve your queries. Providing efficient, knowledgeable support remains a key focus for us.
We appreciate your continued support and will keep working to make every part of your experience as seamless as possible.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team