aB
andries B
1 reviews | Active since May 2010
19 Oct 2015, 10:39
4 MB Line working as if 2MB Line
Hello Mweb,<br> <br> I have tried the whole weekend to get you to fix my line. I have ordered a new 4mb line. My speed test results is same as a 2mb. I only get 1.75mb on speed test. Latency is good. <br> <br> They said they will look into it but no one has gotten back to me and the line is still not fixed.<br> Also, when do I need to pay for my line??<br> <br> Andries
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Mweb's replyOfficial
19 Oct 2015, 13:57Hello aabotha,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply19 Oct 2015, 13:57
Official
Hello aabotha,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services