RP
Rhomeez P

1 reviews | Active since Aug 2015

30 Aug 2015, 13:44

2Mbps Uncapped but I get throttled

I was sold a 2 Mbps uncapped line as advertised on special from Mweb for R199 per month.I have not downloaded anything for months but this month when I decided to make use of my uncapped line by means of streaming Mweb decides how much I can stream or download by throttling my account. Mweb thinks that they can get away with false advertising, well here is a throttle for you goodbye Mweb and Hello new ISP.

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Replies (1)
Mweb
Mweb's reply31 Aug 2015, 14:00
Official
Hello sound wave,

Thank you for bringing this to our attention, we appreciate you taking the time to do so.

As per your discussion with our customer service consultant, this matter has now been addressed accordingly.

Please do not hesitate to contact us should you have any further queries.


Kind regards
MWEB Client Services