2 months later still no service

I ordered my Mweb ADSL wifi on the 26 November 2015 I got the router within two days but I am still waiting for this to be activated. On top of this I have now being charge for two months service that has not in fact being render. I have phoned the technical support line 6 or 7 times each time I was told they where waiting for Telkom.... And was given a meaningless case number.<br> I am now fed up with this shocking service and expect Mweb to deliver on the promise made and charged for.<br> When will you deliver the service Mweb????<br> <br> Regards<br> <br> Mark