RV
Rohan V

1 reviews | Active since Nov 2024

14 Apr 2026, 17:26

1 star for 1 star

Im having a bad experience with them, terible service! I had a much better time with my other ISP and regretting the change to mweb

0
Replies (2)
Mweb
Mweb's reply15 Apr 2026, 08:54
Official
Hi Rohan, we hear your concerns regarding your recent experience and that the service has not met your expectations since the switch.To assist further and properly review what’s happening on your account, please share more details about the specific issue you’re experiencing along with your account information via private message. This will allow the matter to be investigated and supported effectively.Kind regards,
 Mweb Team 

Best regards,

Mweb
Mweb's reply15 Apr 2026, 08:54
Official
Hello Rohan,

We completely understand how frustrating it must be to feel that your experience with us has not met your expectations. Having to deal with ongoing difficulties after switching providers is not what anyone should have to go through, and we can see why this has been disappointing for you.

We have escalated your account to our Finance Team for review, and they will be reaching out to you directly to assist further and address your concerns.

If you need any additional support in the meantime, please feel free to send us a direct message on Hello Peter and we will gladly assist.

Kind regards,
Mweb Team

Best regards,