1 Month and counting with no assistance or resolution

Have been emailing, sending chat messages and calling for a month now for a line upgrade, no feedback, no call back and no resolution to date, consistently every time when calling in I am put on hold where call is then after a few minutes seemingly re routed and on hold to then be answered again with no answer!

Have been using Mweb for over 4 years now and have never experienced such pathetic service!