Don't waste your time with Mweb. Find another service provider.

Based on the previous reviews I'm reluctant to waste too much time explaining how incredibly difficult it is to get a problem resolved at Mweb. I am unable to get anyone on the phone after being on hold for close to an hour. On one occasion I was simply cut off. On another I was disconnected from the person who was supposed to be helping. They did not call back

Mweb stopped debiting the credit card online for payment and when I go online and try to make a payment I get a message that says "Eish...."

The app is also disappointing. Puseletso, on the app, basically concluded there was nothing she could do to resolve this problem and sent the banking details for Mweb. To keep the service active going forward, I now need to go into my banking app and send the payment on a monthly basis, versus the automatic debit which costs me no additional time.

Eish! This I guess is the real message from Mweb. Sort yourself out or find another service provider. The search begins...