Poor Management, Unfair Assumptions and Lack of Accountability

Very disappointed with the way Munyaka management and the maintenance team have handled my complaint. A maintenance representative inspected the issue weeks ago but left without providing any feedback. Only after I approached management today did he contact me to say I would have to pay for an electrician because other units have electric fencing.

I was the first occupant of my unit in 2022, and the fitting was already there when I moved in. I did not install it. Management is relying on assumptions rather than verified facts to hold me responsible for the cost. I expect a proper investigation, clear communication and fair treatment instead of being expected to pay for something I did not install.