Zero support

Now I understand you have a strike going on but surely you can at least give a courtesy reply when customers try and reach you for months by phone, email and Facebook. <br> <br> On Facebook you asked me to message the query but then simply ignore me further. Why do you even bother keeping that channel live if you cannot maintain some sort of service?! At least your customers will know that they are still wasting their time.<br> <br> Phoning 808 you are on hold for very long periods before simply getting cut off.<br> <br> E-mails are simply ignored. I have visited a shop in East Rand Mall and the person there also took my query up with you. <br> <br> Sadly I do not think this is even going to help.