1 reviews | Active since May 2017
<p>So i took out this promotion contract from MTN on 21 December last year. After a long back and forth story I eventually received the phone in Feb. Worse part ever...IUp till now I still have not received the promotion data and minutes!! Which is the reason I decided to go to MTN in the first place, so by the way!!! I am ever sorry...Now I cannot get hold of anybody competant enough to sort this mess out... Being sent from on eplace to another!!! This is actually breach of contract from their side as I am not getting what I signed up for!!!! And If i dont pay than they want to hand you over forgetting that they are the ones who expect you to pay for something you do not get!!!</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our records shows that your Promotional Minutes and Bundles are now active on the Network.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that our records shows that your Promotional Minutes and Bundles are now active on the Network.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
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