Zero Service! Zero care!! Ref: #***7

First - I went into a branch at Killarney Mall on 25/11/2015 to enquire about the excessive bill on my ****le. (Note: I only have a data ****le with MTN and NO cell phone). I had snotty help after waiting for over half an hour, and told that nothing he could do and that an itemised bill would be sent to me. Nothing to date.<br> Secondly - I emailed MTN on 25/11/2015 asking questions, asking for information, asking for a bill and proof that they sent me an email or notification via SMS on the ****le login screen on my computer. I also had various questions about data and how it works. I have re-asked and re-asked for a response and each time there is a standard response that \this has been escalated". Escalated to where? To whom? And why has escalations NOT responded.<br> I have tried to call. I do not have an MTN cell phone contract so therefore I cannot phone them from my cell phone. The numbers they give 808 and *** I cant get connected. My work telephone does not let me use either of these numbers either. My only way of communication is via email and that just gets ignored. MTN"