1 reviews | Active since Jan 2013
ZERO service, not responding to customer problems
<p>Leizl McDonald, you and the whole of the MTN customer service team, you are a disgrace for the term customer service!! You want to put the fault of your network problems at my feet, you have zero interest to sort out my problem of recurring data bundles simply dissapearing, as well as the issue of MTN reserving ALL available airtime if I dare have two applications on my phone running.</p> <p> </p> <p>Perhaps it is time to look at other options.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,