Zero response to query - again. Naturally.

<p>Hello MTN, again. </p> <p>It seems the only way to get your attention is on a public forum. Why?</p> <p> </p> <p>So here's the problem. We had an agreement, and I kept my end. You have not kept yours. Why?</p> <p>Thanks a STACK for deactivating my service - AFTER I PAID YOU. This is great. I can't even phone you. When I do try from a landline, I'm randomly disconnected - great, right? </p> <p> </p> <p>Please would someone look into this, all I want is response to my query, which I even had the decency to submit via the "normal" (?) query process. Last week. <em></em>I'm sending you a screenshot. </p>