ZERO response from MTN on billing query

On the 11th of June I received a statement for June that included an amount of R637.39 for 'packet switched data' on a 3G contract. However, the accompanying itemised bill showed no additional costs incurred for data usage, neither did I purchase any data.<br> <br> On the 13th of June I called 808 twice to query the bill, and twice I got cut off. I then sent an email to [Email Removed] and got a confirmation that my email was delivered. On the 14th of June I also visited the MTN store in Menlyn. Kgothatso Kgaphola, assisted me but could not resolve my query and instead forwarded it to MTN.<br> <br> On the 28th of June I again followed up with an email to Customer Care about the original email I sent on the 13th of June, and I followed up on an email from Kgothatso. On the 1st of July Kgothatso rep**** and informed me that there had been no response from MTN to the query that she logged.<br> <br> To date I have heard nothing from MTN and instead got billed R637.39 on the 1st of July.<br> <br> If my query is not resolved by close of tomorrow, then I'm cancelling my contract. Thanks.<br> <br> PS: MTNYello, please stop spamming me, I'm already paying you for data I didn't use.