HB
Hannes B
1 reviews | Active since Oct 2014
27 Jan 2017, 15:18
ZERO FEEDBACK ON CONTRACT APPLICATION
<p>Hi,</p> <p> </p> <p>I signed up for an MTN contract online on the 13th of January and received an e-mail as confirmation of my application telling me that someone would contact me soon to finalise the contract and have my device and sim card delivered.</p> <p> </p> <p>To date I've contacted MTN several times and I'm yet to receive ANY RESPONSE WHATSOEVER!!</p> <p> </p> <p>TERRIBLE.</p>
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Replies (2)
MTN South Africa's replyOfficial
03 Feb 2017, 12:49Dear Hannes,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that we have escalated enquiry to our sales division for urgent assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Thank you
Kind regards
MTNSA
Best regards,
MTN South Africa's reply03 Feb 2017, 12:49
Official
Dear Hannes,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please note that we have escalated enquiry to our sales division for urgent assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Thank you
Kind regards
MTNSA
Best regards,
HB
Hannes B's updateReviewer Update
15 Feb 2017, 13:38Good day,
Once again you have simply rep**** with empty promises and to date no one has contacted me.
Extremely disappointed in your lies.
HB
Hannes B's update15 Feb 2017, 13:38
Reviewer Update
Good day,
Once again you have simply rep**** with empty promises and to date no one has contacted me.
Extremely disappointed in your lies.