1 reviews | Active since Nov 2009
Zero customer service from MTN SP Rivonia
<p>I have made contact via phone and the website regarding an incorrect package allocated to my account. I am told 48 hours and I will get a response. Almost a month later I have heard nothing. Total disregard for customers. </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the mobile number 083*****323 is provisioned according to the package My MTNChoice+ L with 7GB Recurring Internet Bundle, 500 Recurring Anytime Minutes and 500 Recurring SMSs. The mobile number has a usage limit of R1381.00 which allows additional charges once the inclusive values have been depleted, kindly note that to prevent the additional charges please set the usage limit to R0.00 by dialling *141*1*7852#ok.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Please be advised that the mobile number 083*****323 is provisioned according to the package My MTNChoice+ L with 7GB Recurring Internet Bundle, 500 Recurring Anytime Minutes and 500 Recurring SMSs. The mobile number has a usage limit of R1381.00 which allows additional charges once the inclusive values have been depleted, kindly note that to prevent the additional charges please set the usage limit to R0.00 by dialling *141*1*7852#ok.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***